Welcome Back Sunday Service !

By Emmett Heath, Community Transit CEO

On Sunday, June 7, Community Transit will return to a 365-day transit operation. It has always been our mission to serve the residents of Snohomish County the best we can. The Great Recession interrupted our ability to do so, in a number of ways.

Emmett Heath, CEO

Returning Sunday and holiday service is one of several actions we are taking to make good on our promise to fulfill our mission to customers.

Beginning June 7, we will add 27,000 hours of bus and paratransit service to our system, the largest increase since the recession.
• We are adding more trips in the mid-day and on Saturday.
• We are restoring a one-seat ride between Granite Falls and the Boeing plant in Everett.
• We are providing more robust service along Highway 2 in east Snohomish County, and serving job centers in Monroe that we had previously cut.

In the past year, we have hired 120 drivers to offset attrition and to ramp up for this service expansion. These new drivers are happy to be working here, and we’re excited to have them. Next week, we will have all our buses in service and all our drivers on the road doing their best to get you where you need to go, safely and on schedule.

But we’re not stopping there.

We have 22 new Double Tall buses that will be delivered this summer. Seventeen of those will replace older 60-foot buses, adding extra seats on the Seattle trips they serve. Five of those will be additions to the fleet that will increase our ability to serve that popular Snohomish County-to-Seattle market.

We also have ordered 10 additional 60-foot buses that will arrive in early 2016. Those buses will be available to increase our service within Snohomish County as many of our routes, particularly in the south county, are running at capacity.

Today, with concurrence from our Board of Directors, we approved a plan to add more service hours this fall. It is an acceleration of our planned 2016 service enhancement, but it will not provide extra trips. These 12,000 service hours will be used to adjust our schedules on trips that have been struggling to run on time as overall traffic congestion has increased travel times. These hours will go to trips running on I-5 to UW and downtown Seattle, as well as local trips on Routes 115/116 and 201/202.

We like to get people to their destinations on schedule, and some daily driving conditions prevent us from doing so now and then. When we see trips that run late almost every day, we have to invest in more service hours to give our customers a reliable schedule. That’s what we’ll be doing this fall.

I thank you for supporting Community Transit, and wish you a safe and pleasant ride.

New Sunday/Holiday service proposed for 2015

Community Transit has announced a proposal to bring back Sunday and holiday bus service in June 2015.

The service increase is possible due to increasing sales tax revenue, which makes up about 65 percent of the agency's operating budget. It was a sharp and prolonged reduction in sales tax revenue that led to the service cuts in 2010 and 2012.

In addition to Sunday/holiday service, Community Transit is proposing to add some trips to both commuter and local service on weekdays, and local service on Saturdays, as well as several small routing changes. See details online.

Sunday/holiday service
By next June, it will have been five years since Sunday and holiday service was suspended, a move that was always considered temporary, but the recession proved so dire t
hat it has taken this long for it to return.

The proposed Sunday/holiday service is different than that of 2009. Buses would not be as frequent, hours of operation would be shorter and some routes have changed since back then.

DART paratransit service
In this proposal, DART paratransit service would also return on Sundays and holidays parallel to the 16 fixed routes. By federal law, DART will pick up riders and take them to destinations that are within 3/4-mile of an all-day fixed route bus line. The Sunday/holiday bus suspension meant that DART riders could not get service on those days.

DART riders may also be impacted by the routing changes. There are three areas where regular bus service would be eliminated, in Marysville, Monroe and Sultan. There are also areas of Marysville and Monroe that would see bus service added, so DART riders in those areas should review those route changes carefully.

Public comment
The service proposal is just that, a proposal. Public comment will be taken through January 9, 2015 and every comment made through official channels will be provided to the Board of Directors for review. A public hearing will take place before the board on January 8, 2015, so whether you have submitted a comment or not, any person can take three minutes to state his or her opinion about the proposal at that meeting.

Details on how to submit public comment are available online at www.communitytransit.org/2015changes.

While dialogue is encouraged on this blog and through other social media channels, only the comments provided by letter, email or phone call are considered official. You can also attend any of the four public meetings to ask questions about the proposal, or ask them here.

Six Year Plan Forecasts 20 Percent Service Increase

The latest draft six-year Transit Development Plan (TDP) forecasts enough of a sales tax bump to fund up to 20 percent more service for Community Transit. That is great news for riders who endured a 37 percent cut in service during the recession.

A sobering statistic is that the new service, combined with grant-funded increases in 2013, still total only about 45 percent of the service hours cut from 2010-2012. In other words, modest sales tax gains will only get modest service gains, and it's possible that service won't return to pre-recession levels without a new source of funding.

But let's focus on the good news.

According to the draft TDP, if sales tax revenue trends hold, Community Transit should have capacity to add about 7,500 hours of new service this year, 25,000 hours of service in 2015 and 7,000 hours of service in each year from 2016-19. For perspective, the agency cut 160,000 hours of service a few years ago. But this level of new service is enough to fund some level of Sunday/holiday service and some improvements elsewhere in the system. Over the next six years, that is.

Since last summer, Community Transit has been asking riders for their input on where they would like to see new service. Currently, we are conducting a Transit Values Exercise to get more input on service additions in a game-like environment. Together, these data sets will be combined with regular customer comments and rider statistics (which routes and stops have the most or least activity) to come up with a proposal for new service.

Expect the first proposal to come out in April for this fall's service change. The more substantial increase will be in 2015; a proposal for that service change is expected to come out before the end of this year.

Again, for perspective, before Sunday/holiday service was cut in 2010, there were about 28,000 hours dedicated to that service.

Oct. 1 Service Changes

As happens twice a year, Community Transit's schedules will change on Monday, Oct. 1.

Planners have continued tweaking schedules after the massive February service network restructuring. They have looked to close layover gaps (when buses are stopped between trips) and add running time to some routes that have had trouble keeping on schedule. Because of this, many routes will see trip times changed a couple minutes earlier or later. Check the online schedule or Bus Plus books.

There also are a couple of routing changes being made that reflect either customer preference or things that really didn't work out. A few changes are being made this fall, while others have been proposed for Feb. 2013.

Routes 105 and 115 will no longer drive into the McCollum Park Park & Ride. Low ridership for these routes at that location, coupled with the time it takes to pull into and out of that lot make this a good change to improve on-time performance. Those riders wishing to travel along Bothell-Everett Highway can still catch Route 106, or they can simply catch Routes 105 or 115 along 128th Street.

Route 240 took extra time to travel north past the Stillaguamish Senior Center to serve three low-ridership stops. Now the route will end at the senior center. Those northern stops will continue to be served by Route 220, and are within short walking distance for people who don't want to wait for a connecting bus. Again, this change will save time to help keep Route 240 on schedule.

Route 280 was rerouted in Lake Stevens when a traffic roundabout project was under construction. After it was completed, it turned out that buses couldn't make the turns. So, the reroute up Hwy 9 to Lundeen Parkway is becoming permanent.

The other change this fall, elimination of the downtown Seattle Ride Free Area, is subject of another blog post.

Service Changes on Monday, Feb. 20

Next Monday, Community Transit bus service will change significantly.

For local riders in Snohomish County, there are major changes to the route network, as well as schedules. Several routes have been eliminated and others serve different destinations. Peak hour schedules (5:30-8:30 a.m. and 3:30-6 p.m.) will be largely the same, but off-peak schedules will have fewer trips, especially away from the urban areas. On Saturdays, buses will run less frequently than they have throughout the county.

Also, the latest any buses will operate is between 10-11 p.m.

For commute riders to downtown Seattle, several routes have been eliminated but most other routes remain the same, with fewer trips. Expect more riders on the remaining buses. Based on current ridership numbers, there should be seats for every rider if people store their belongings on their laps or beneath seats. Some trips may experience standing loads, especially in the afternoon when more people try to take the same bus back to Snohomish County.

Routes to UW are largely unchanged, except for some trip times.

If you have not planned your trip for next week (and maybe considered a Plan B), pick up a copy of the Bus Plus schedule book on buses or use the online Trip Planner. All new route schedules are available online, along with stop lists to tell you where the bus stops along each route.

While Monday is Presidents Day, there will not be a holiday schedule. All buses will run according to the new regular schedule. The Customer Information line (425 353-7433) will be open that day from 6:30 a.m. to 8 p.m. Community Transit employees will be at various locations to help people with their trips on Feb. 20 and 21.

Community Transit is reducing service because of low revenues due to the economy. The agency is pursuing new funding options during the State Legislative session.

Transit Leaders Decry Federal Funding Bill

Leaders of six Puget Sound region transit agencies today spoke out against a U.S. House bill that would eliminate the Mass Transit Account portion of federal highway funds, instead putting the transit money into a general fund account. The bill automatically reduces the size of the transit funds and lumps it in with other "alternative transportation" funding modes. Plus, the funding would not be guaranteed, as it has been for the past 30 years.

"We have been pushing our state and federal leaders for increased funding to preserve and restore service. H.R. 7 goes in the opposite direction, reducing transit funding and, very importantly, putting the only federal money we could rely upon in jeopardy," said Community Transit's Acting CEO Todd Morrow.

Community Transit received about $10 million, or about nine percent of its operating budget in 2011 from the federal Mass Transit Account. Nearly half of that helps support operations. If that support were to go away, or even be made uncertain, Community Transit would need to fill that funding hole with its local sales tax revenue, which could mean more service cuts, possibly as much as 9 percent of the service left after Feb. 20.

On that day, the latest service cuts due to economic shortfalls will be implemented. All together, Community Transit will be operating 37 percent less bus service than it did two years ago. Further cuts in federal funding, as proposed under H.R. 7, could add more cuts to service and jobs.

H.R. 7 passed out of the U.S. House Ways and Means Committee last week and is still under consideration by the full House.

Trip Planner Has Feb. 20 Info

Community Transit's online Trip Planner has been updated with the 2012 service change information, making it possible to plan a bus trip for Feb. 20 or later.

This is the latest in our series of information milestones surrounding the Feb. 20 service change.

Bus Plus books have arrived and will be placed on buses beginning this afternoon. They will likely be a hot commodity. If you find your bus has run out, let the driver know.

We are asking riders to take only one book to help save on printing costs. Reduced print runs, promoted through the "Reduce, Re-use, Re-read" tag on the books, has saved more than $100,000 over the past two years.

Reality Check - Changes Coming!

Community Transit staff have been out at park & rides and on board buses reminding riders that a major service change will take place on Feb. 20. Many people are aware of this, and many have gone online or read the Guide to Service Change to see how their travel will be impacted. But there are still quite a few people out there who think these changes are negotiable and may not realize they are going to happen, soon!

To date, we have spoken to more than 1,700 riders about the upcoming service change. We get that number by adding the number of conversations we've had to the number of people on buses that we hop on and make an announcement. In some cases, we may have a five- or 10-minute conversation with someone waiting for their bus; in others there is a 25-second announcement that the changes are coming Feb. 20 and all the details are in the Guide to Service Change and on our website.

Given that we have about 40,000 boardings a day on our buses, that comes down to just south of 20,000 actual daily riders. We hope to speak to maybe 3-4,000 in person before the service change, and those people may talk to others. Through this blog, our electronic alerts (13,000+ subscribers), our website and our Facebook page, we hope the word is getting out to more. And, of course, everyone who rides the bus has a chance to see the materials on board.

But again, not everyone pays attention or realizes the urgency. Even on these pages we see commentors suggesting alternatives to the changes. It's always great to get feedback, but the public comment period for these changes took place last summer; these changes are final.

Maybe that fact will sink in when the printed Bus Plus schedule books arrive on buses later this week.

The changes are not perfect. Service cuts never make people happy. But nearly everyone should be able to still use our service with some adjustments. And we'll be making adjustments later this year. If a connection just is not working out, or trip times need to change, we can do that. For now, we are trying to make people aware that changes are coming, soon.

We'll be out by the Albertson's in Mukilteo, at the Ash Way Park & Ride and the Lynnwood Transit Center this week, and at Mariner Park & Ride, Boeing and Everett Station next week. What question will you be asking?

Van GO - Filling the Niches of Transportation Demand

By Tom Pearce, Public Information Specialist

As a community service, the Van GO program is like a reward to local non-profits that serve Snohomish County residents – the chance at a cost-free vehicle. As a transportation service, Van GO helps to fulfill community travel needs that could not be replicated by regular transit service.

At a time when regular transit service is being cut, Van GO may mean even more. That’s how the program was born in 2000, when the state cut MVET funding to transit agencies and Community Transit cut its bus service by 30 percent, including all weekend service. The agency sought board permission to grant a portion of its surplus vehicles rather than sell them all at auction. Vehicles bought with only local funding are awarded; those purchased with state or federal money are auctioned.

A surplus vanpool van generally nets about $2,300 at auction. For a transit agency, that money might translate into one bus on one route for one day. To a non-profit organization, the chance of getting such a vehicle without charge is worth much more. In exchange, organizations must promise to use the vehicle for specific community needs and must estimate the number of rides they will provide in a competitive application. Those organizations that show they can meet a great need are selected to receive the vans.

This year, 10 local non-profits received eight-passenger vans with about 150,000 miles on them.

They are: Cocoon House East (Monroe), Everett Gospel Mission, Kid’s Place Early Learning Center (pictured above - Darrington), Lake Stevens Senior Center, Northwest Baptist Church (Marysville), Holly House (Edmonds), Snohomish Community Food Bank, Work Opportunities (Lynnwood), Village Community Services (Arlington) and Youth Dynamics (Arlington).

Once a vehicle is granted to a group, they are responsible for it, including all maintenance and insurance. Grantees provide reports to Community Transit about the usage and rides provided for the first year, although the vans generally remain in service for many years. The 106 vehicles granted over the program’s 12 years have provided tens of thousands of rides that our buses typically wouldn’t serve.

This year’s program reminds us of the origins of Van GO. We’re preparing for a major service cut in February. These vehicles help to make up for some of the service reductions. It’s just another way we’re working to meet Snohomish County’s transportation needs.

New Schedules Online

The new bus schedules effective Feb. 20 are now online at the Community Transit website.

This is the piece of information many riders have been waiting for since the Board of Directions made a service change decision last September. With the schedules, riders will be able to see what times their bus will run, and how their transit connections might work once service has changed on Feb. 20.

Meanwhile, integrating the new schedule information with our online Trip Planner is a more complicated project, so you cannot yet plan a trip for Feb. 20 using that tool. That update will be complete in early February. That trip planning tool is the same one our customer information staff use, so until early February they will not be able to plan complex trips for after the service change.

In early February, Bus Plus schedule books will also be available on buses. Those books contain the print version of the schedules that you can now get online.

Last week, more detailed service change route information was made available online and on buses, and now schedules are available. Later this week, staff will begin an outreach effort to make sure riders are aware of the upcoming changes and answer questions. Community Transit staff will be at the Canyon Park Park & Ride this Thursday during the afternoon commute hours, then they will be at Edmonds Community College on Jan. 18 and Everett Station the morning of Jan. 19, weather permitting.

Riders with web access can get information easily through the Community Transit website. Discussions about the service change are going on here on the blog and on our Facebook page. Specific questions can always be sent to riders @ commtrans.org or asked via phone at (425) 353-7433 (RIDE).

February 2012 Route Information is Online

We are now several days into the new year and more details are available about the upcoming Feb. 20 service change. This is one of the largest service changes in our agency’s history—every route will be affected, although the commuter service to the University District will see only minor schedule changes.

In all, nine routes are being eliminated, 20 routes have changes to their routing and 29 routes will have fewer trips scheduled. There also will be two new routes, one in south county along 196th between Edmonds and Alderwood, and one in north county taking over the eastern portion of Route 240 between Smokey Point and Arlington.

The information now online is the same information that is in the Guide to Service Change that is going on buses this week. That booklet provides comprehensive information about the routing changes, trip reductions or frequency reductions, and tips for connections for each route. There are also maps for each route that has routing changes, and area maps to show how the service will connect in various geographic areas.

What the Guide to Service Change does not have are the specific schedules or bus stop lists for each route. Those will be available online soon, and the Bus Plus schedule books will be on buses at the beginning of February.

Here is an example of what information is in the Guide and online now:

Route 113: Mukilteo–Ash Way Park & Ride
Routing Changes - Map (shown above):
• Revised route ends at Ash Way Park & Ride instead of Lynnwood Transit Center.
• No service south of 164th Street.
Weekday Schedule: Daytime frequency reduced from every 20 minutes to every 30 minutes.
Saturday Service: Frequency reduced from every 30 minutes to every hour.
Connecting Routes: Swift, Routes 101, 112, 115, 116, 119, 201, 202, 413, 415, 417, 810, 860, 880, 885, 511, 532, Everett Transit, Sounder, Washington State Ferries.
Route 113 Rider Tips:
• Routes 112 and 113 will connect at Ash Way Park & Ride instead of Lynnwood.
• For service to Alderwood mall or Lynnwood Transit Center, passengers can transfer at 164th Street & 35th Ave. or Ash Way Park & Ride to Routes 115, 116, 201 or 202, all of which have frequent service.

The map shows the new routing, along with what section has been deleted. The rider tips explain that riders wanting to get to Alderwood, Lynnwood Transit Center or the Lynnwood Civic Center can transfer to specific buses to get there.

What riders will discover as they begin to use the newly designed service is that Route 113 now connects to the Ash Way Park & Ride, which has connections all over the county and to Seattle so there are new opportunities. It will take some getting used to, but our planners, faced with the financial reality of cutting 20 percent of our service, redesigned many routes to shorten trips, connect to other service and open up new opportunities.

Because some riders will need to transfer when they didn’t need to before, it is even more important for people to get an ORCA card if they don’t have one. With ORCA, your fare is transferred to any other trip you take in the next two hours.

In the coming days, and for the next two months, we’ll have more information here and on the website about the Feb. 20 service change.

Board Adopts Hybrid Alternative for 2012

The Community Transit Board of Directors this afternoon selected the so-called "Hybrid Alternative" as the service plan for the agency's 2012 System Change.

The Hybrid Alternative combines the commuter route network proposed in Alternative I with the local route network proposed in Alternative III, with some modifications to each. The Hybrid Alternative does not include Sunday service.

Community Transit will reduce bus service by 20 percent in February 2012 due to low sales tax revenue as a result of the recession. A public outreach period this summer generated more than 2,000 public comments about the original three alternatives for service reductions, plus the hybrid alternative that was added in early August.

Board members were divided over the service plan, with Snohomish County Councilmember Dave Gossett, Lynnwood Councilmember Ted Hikel, Mountlake Terrace Mayor Jerry Smith, Snohomish County Councilmember Dave Somers, Mill Creek Mayor Mike Todd and Stanwood Mayor Dianne White voting for the hybrid alternative, and Mukilteo Mayor Joe Marine, Marysville Mayor Jon Nehring and Gold Bar City Councilmember Steve Slawson voting against the hybrid alternative.

Although several board members said their first choice was another of the alternatives, no motion was made for a vote on any but the hybrid alternative.

In coming months, schedules and maps for the new service plan will be created. An extensive public outreach effort will take place early in 2012 to help riders get familiar with the new routing and schedules. The new service plan will take effect on Monday, Feb. 20, 2012.

Board Continues Consideration of Service Cut Alternatives

The Community Transit Board of Directors met July 21 to discuss the 2012 system change alternatives and go over public comment that was received since June 3.

The board is expected to make a decision on a final plan no later than September 1. Once a decision is made there will be a great deal of work required to implement the changes. New maps and schedules will need to be developed, necessary staffing levels must be determined and a major public education effort will take place before the service change occurs in February 2012.

The July 21 workshop featured several presentations and a lively discussion that did not arrive at any consensus as to what the final service plan will be.

Reaching Out Where Riders Are

Throughout June, Community Transit salaried staff (they don’t get paid for extra time) have been out talking to riders about the three service alternatives for the 2012 system change.

We’ve blogged about the five open house meetings (which attracted 166 people) and the online comment form (more than 1,400 and counting), but the numbers of riders we’ve reached through our rider forums far exceeds those totals.

The point of a rider forum is to go where the bus riders are: park & rides, transit centers and on board buses. People at these locations are most interested in getting to where they need to go, so the length and quality of conversation is not always great, but you reach a lot of people.

In the 16 rider forums we’ve held so far (last one is tomorrow at McCollum Park), we’ve talked with more than 3,400 bus riders. “Talked with” can range from a quick jump on a bus to announce that “Community Transit is planning to cut service by 20 percent in 2012 and we’re taking public comment this month. The brochure is here on the bus, you can go to our website for full details and we’re holding open house meetings so you can learn more,” all the way to a 20-minute conversation with a rider who arrived early for her bus.

In all, staff spent about 55 hours at these forums (again, no overtime). We handed out the 2012 System Change Alternatives brochure, Important News (our onboard newsletter) and hard copy comment cards. We also carried a printout of the route-by-route matrix that tells how each route is impacted under each of the three alternatives so we could have some good back-and-forth when time permitted.

Our goal this month was to raise awareness of the pending service cuts and encourage people to participate in the public comment process. That process runs through July 11, with a public hearing before the Board of Directors at 5 p.m. July 7 at the Rosehill Community Center in Mukilteo. While our brochure says the hearing will run from 5 – 8:30 p.m., board members will remain until each person present has had a chance to comment.

We’ll have more on the hearing next week.

Don't Expect Others to Comment for You

More than 1,250 people have completed our Online Comment Form to provide input on our three system change alternatives and almost 100 people have attended a 2012 System Change Open House. This high level of participation shows that riders have been engaged during this process.

But even with that much engagement, we have not inspired everyone to comment.

Of course, if you used to be a Sunday bus rider or the existing public transportation system doesn’t work for you, you might not be aware of this process. That is why we've worked with the media to get the word out (there has been coverage on TV and in local newspapers).

We held five community open house meetings for those who might not have easy Internet access and might not have been able to review the alternatives online.

Some people might still be unaware or might think it’s just not worth it.

But we want to hear from everyone, from people who have a car but choose to ride the bus to those who don’t have a car or can’t drive. We want to hear from local bus riders and commuter bus riders, because everyone will be impacted by these changes and nobody else is going to speak for you.

One rumor we have heard is that because we're considering some Sunday service, we are definitely going to bring it back.

That is not true. While we have said we would restore Sunday service as soon as new funding became available, there is no new funding. In fact, there is less funding. So, Sunday service is not a given, just an option. If Sunday service matters to you, you need to tell us that.

There are are also many impacts to local routes, from reduced bus frequencies to routing changes to complete elimination of some routes.

And commuter service to Seattle will see some big changes in either frequency reductions or a restructure of how that service is provided.

There’s still time to read up on the alternatives, remind people on your bus to comment and tell a friend or neighbor who uses transit occasionally to pay attention. Our final open house is tonight in Arlington, but the comment period continues through July 11. The public hearing before the board of directors is 5 p.m. July 7 at Rosehill Community Center in Mukilteo. That hearing will run until the last person present has had the chance to speak.

Don't wait, comment now!

Transit Values Exercise: Making Tough Choices

Community Transit continues to be impacted by the recession. Due to low sales tax revenues, the agency has been forced to cut service and restructure itself for an uncertain future economy.

As Community Transit considers the future, we are involving the public in our visioning process. CEO Joyce Eleanor hosted several public workshops involving a Transit Values Exercise that allows participants to walk in the shoes of transit planners and decision-makers.

Their task: to cut costs by 20 percent while prioritizing the kind of transit service they value most. The exercise is based on a fictional transit agency, but the data and the choices are real.

After the exercise, participants shared their thoughts on the process and the tough decisions facing Community Transit's leaders.

A Bad News Day

It was a bad news day for CommunityTransit, and our riders. CEO Joyce Eleanor hosted a press conference yesterday to describe the agency’s financial situation and the necessity for significant budget cuts in 2012.

You can read her full speech on our website – and probably saw parts of it on the evening news.

This is just the beginning of a long process to develop service alternatives (going on right now), get public input on them in June, host a public hearing before our board in July and get a final decision from the board in September. The cuts themselves won’t take place until February 2012.

Other transit agencies in Washington are facing similar financial woes due to the recession.

Join the Conversation

As I’ve mentioned in past posts, public transportation is social. I’ve known bus riders who celebrated birthdays (with cake) on board, who met and fell in love, who seemingly share their life stories or simply a small part of their day with each other.

So it’s only right that Community Transit jumped on the social media band wagon early, launching our Facebook page in fall 2008. Government pages don’t have “friends,” but more than 850 people “like” us. Actually, we know many more of you like us, so check out our page! We have some interesting discussions there, with hot topics including service changes and Double Talls, the replacement fleet of double decker buses.

Participants sought for Transit Values Exercise

Community Transit continues to be impacted by the recession. Due to low sales tax revenues, the agency has been forced to cut service and restructure itself for an uncertain future economy.

Our mission of providing quality public transportation service has not changed, but the way we go about it is evolving.

As the agency considers its future, we are looking to involve our customers in our visioning process. Community Transit will host two fun and informative workshops involving a Transit Values Exercise that will allow you to walk in the shoes of a transit planner and decision-maker.

March 20 Service Changes

Community Transit's next service change takes effect March 20, with the opening of the new Mountlake Terrace Freeway Station. This stop in the median of I-5 will allow commuter buses to serve the transit center without the hassle of offramps and traffic signals.

Sound Transit will begin service to Mountlake Terrace as Routes 511 and 513 will begin stopping at the freeway station. Community Transit will reconfigure some routes, eliminating two commuter routes and serving the freeway station with existing commuter service. This will save Community Transit money while at the same time dramatically increase the number of daily trips to and from Seattle serving Mountlake Terrace.