Community Transit driver featured on Amazon Prime's Regular Heroes program

Community Transit bus driver Tiffany Underwood appears on the Amazon Prime Video program Regular Heroes in an episode released today. The series highlights the stories of essential workers on the frontlines of the COVID-19 pandemic.

Each episode of the eight-part series, which premiered in May, follows three essential workers who go above and beyond to serve their communities during the pandemic.

Amazon Prime Video promo shot of CT Driver Tiffany Underwood

Tiffany has been driving essential workers and others throughout Snohomish County and to the University District. She's currently assigned as an extra-board driver, meaning she gets different route assignments each day based on work needed.

Filming of this segment took place in early June

The program captures the heart-tugging story of her role as a bus driver during the pandemic while caring for her teen daughter and other family members who live outside of her home.

Tiffany is especially excited for people to learn about what a day in the life of a driver is like. "I take so much pride in my job, so I was really thrilled to be part of this experience and so was my daughter Kipani," she said.

This episode also features Country music singer Brad Paisley who gifts each of the three featured heroes with special donations. Previous episodes have featured Alicia Keys, Nick Jonas and other stars.

Episode six of Regular Heroes premieres on Amazon Prime Video today. Watch a preview below.

In Their Own Words: I am an Essential Worker Who Depends on Public Transit

We read all the comments we receive on social media, email and phone calls. A month into #StayHomeStaySafe during this time of COVID-19, this comment caught our eye:

When we saw that, we reached out to Melanie. Here are her words:

"I have used Community Transit for the last three years; at first it was confusing and scary for this now almost 55-year-old.

Melanie Wentz

Thanks to your wonderful drivers, I now navigate five days a week (and sometimes more) successfully! I can even go to Puyallup and Tacoma on an enjoyable bus ride (seems like an adventure!) to visit family.

I work at Haggens in Lake Stevens and I'm a cashier. Your drivers are thoughtful and take good care of me-- without them I couldn't keep my job. I've worked for Haggens since 1997. It's like my second home. Without Community Transit, I wouldn't have my job.

Again, thank you for taking care of me during this time and during normal times. You are amazing!”
~ Melanie Wentz

Thank you, Melanie, for trusting us to get you to work.

Do you rely on public transit to get to your essential service job? Please share your experience by commenting below.