Coronavirus Update: How we’re responding to COVID-19 concerns

By Laurel McJannet

Be it by bus, paratransit, or vanpool, Community Transit provides vital transportation services. We transport people within Snohomish County, as well as to and from locations in King County.

Understandably, you may be feeling anxious and concern about the safety of public transit as the news of COVID-19 novel coronavirus continues to be in the headlines, social media and the topic of conversation with family and friends. We take these concerns very seriously.

Staying Informed

Updates and news about COVID-19 is changing rapidly. We are evaluating the situation daily and follow guidance provided by local health authorities. Our goal is to apply best practices to keep our customers and employees healthy. If you have questions and concerns about coronavirus, we encourage you to contact the local health authorities:

• Snohomish Health District (public health district for Snohomish County)
• Washington State Department of Health (Washington state government)
• Call Center: 1-800-525-0127, then press #
• Centers for Disease Control and Prevention (U.S. government)

Backpacks charge in preparation
for nightly bus disinfection.

Updated cleaning procedures

Last week we updated our vehicle cleaning procedures to include nightly disinfecting of all high-touch areas in all our buses. We want to ensure clean surfaces each morning to assist our riders in having a safe journey to their destination. If you have any concerns or observe a bus or vehicle that needs attention, please alert a transit employee right away.

Communication

Providing a safe transit journey requires a partnership with our riders in helping to prevent the spread of illness. We have messages available on our buses and online:

·      We’ve placed posters from the Snohomish Health District aboard all buses and at transit centers to remind everyone how they can keep themselves and others healthy.

·      For updates and to check out our FAQs, please visit our dedicated webpage at https://www.communitytransit.org/coronavirus.

·      Join us on Facebook for our Community Transit Live webcasts to ask questions. We will have our regularly scheduled webcast on Tuesday, March 10 at Noon (https://www.facebook.com/communitytransit/videos/1089224144751532/) We will also have a webcast every Tuesday in the month of March.

Postponing non-essential meetings

Based on the latest guidance from the Snohomish Health District, Community Transit is postponing in-person, non-essential events and meetings that are open to the general public, whether on- or off-site, until after March 31. Exceptions may be granted on a case-by-case basis.

Our top priorities are to continue service to the public and to keep our employees healthy and safe. Thank you for partnering with us to help prevent the spread of illness. And, stay well!