Thursday, June 4, 2015

Welcome Back Sunday Service !

By Emmett Heath, Community Transit CEO

On Sunday, June 7, Community Transit will return to a 365-day transit operation. It has always been our mission to serve the residents of Snohomish County the best we can. The Great Recession interrupted our ability to do so, in a number of ways.
Emmett Heath, CEO

Returning Sunday and holiday service is one of several actions we are taking to make good on our promise to fulfill our mission to customers.

Beginning June 7, we will add 27,000 hours of bus and paratransit service to our system, the largest increase since the recession.
• We are adding more trips in the mid-day and on Saturday.
• We are restoring a one-seat ride between Granite Falls and the Boeing plant in Everett.
• We are providing more robust service along Highway 2 in east Snohomish County, and serving job centers in Monroe that we had previously cut.

In the past year, we have hired 120 drivers to offset attrition and to ramp up for this service expansion. These new drivers are happy to be working here, and we’re excited to have them. Next week, we will have all our buses in service and all our drivers on the road doing their best to get you where you need to go, safely and on schedule.

But we’re not stopping there.

We have 22 new Double Tall buses that will be delivered this summer. Seventeen of those will replace older 60-foot buses, adding extra seats on the Seattle trips they serve. Five of those will be additions to the fleet that will increase our ability to serve that popular Snohomish County-to-Seattle market.

We also have ordered 10 additional 60-foot buses that will arrive in early 2016. Those buses will be available to increase our service within Snohomish County as many of our routes, particularly in the south county, are running at capacity.

Today, with concurrence from our Board of Directors, we approved a plan to add more service hours this fall. It is an acceleration of our planned 2016 service enhancement, but it will not provide extra trips. These 12,000 service hours will be used to adjust our schedules on trips that have been struggling to run on time as overall traffic congestion has increased travel times. These hours will go to trips running on I-5 to UW and downtown Seattle, as well as local trips on Routes 115/116 and 201/202.

We like to get people to their destinations on schedule, and some daily driving conditions prevent us from doing so now and then. When we see trips that run late almost every day, we have to invest in more service hours to give our customers a reliable schedule. That’s what we’ll be doing this fall.

I thank you for supporting Community Transit, and wish you a safe and pleasant ride.

1 comment:

  1. didnt think you would post my comment about the drivers and how they never get recogized...but hey what else did I expect....dont throw out your shoulder patting yourself's on the back