Tuesday, July 23, 2013

We'd Like Your Answers to Four Questions About Service

take our online service priorities survey and enter a drawing for a $50 ORCA card
Help us understand our service priorities by taking our short online survey!
Community Transit is not cutting service, but we will be adding service hours with some system fixes this fall. To best meet the needs of the communities we serve, we need to get in front of (and talk to) our customers—  this is where our outreach comes into play.

This summer, in addition to our traditional appearances at community events where we can talk one-on-one with folks, we are also taking advantage of online surveys and polls to engage with riders and non-riders alike. This combination of outreach tactics help to get feedback from a larger pool of the population who care about Community Transit and what we do.

On July 1, we started posting polls on the Community Transit Facebook page, keeping the questions light, but related to
riding the bus, such as “Would you ride the bus on holidays?” So far, our most active poll to date asked, “Which do you consider the worst bus behavior?

Last week, we posted a Service Priorities Survey on our website. We are asking the same questions to visitors who come by our booth at various community events this summer. Would you take a few minutes to share your input to help us understand priorities for service? Each person who completes the survey (including their name and email address) will be entered into a monthly drawing to win a $50 ORCA card.

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