Swift celebrates 7th Anniversary with big future plans

Ribbon cutting on the first Swift line in 2009

If you’re anything like me you like things quick. Unfortunately, sometimes getting around Snohomish County is anything but quick. That all changed when the first Bus Rapid Transit system in our state came along. 

On November 30, 2009 Community Transit’s Swift line was born. Swift was built with 15 stations, in each direction, along Highway 99 plus terminals at Everett Station and Aurora Village. Improvements have been made over the years and the final stop on the line was completed last January near Edmonds Community College.

How has Swift stacked up compared to our other routes? Well I like to call it the Russell Wilson of bus systems - the leader. Swift carries about 5,500 riders each weekday and more than 1.7 million a year. Weekends average near 3,000 riders per day as well. One in six of all Community Transit riders travel on Swift. The ease of riders paying at the bus stop prior to boarding gives it the efficiency and appeal of light rail, delivered faster and at a fraction of the cost. 

Swift’s first line got a new name last August as we unveiled ‘Swift Blue Line’. And Swift is getting even better when the Swift Green Line comes online. Thanks to federal money, construction on the Swift Green Line will begin in 2017 and wrap up in late 2018. By early 2019, Swift Green Line will begin service and have 17 stations in each direction between Canyon Park in Bothell and the Boeing/Paine Field area.

To get the Swift Green line moving there are three things that need to happen:

·        - The Seaway Transit Center will be constructed as the Swift Green Line's northern terminal and will be located on Seaway Blvd. and 75th Street in Everett across from Boeing's main entrance. 

·       -  Addition of lanes near the 128^th street and I-5 Bridge. Adding lanes on each side near the bridge will ease the congestion and get the bus through on time.

·        - Construction of 34 stations along the Swift Green Line route. 

Unveiling of Swift Green and Blue Line names in Aug. 2016

Snohomish County is continuing to grow, and with 65,000 jobs in the Boeing/Paine Field vicinity, and 25,000 jobs in the Canyon Park area, we need fast, frequent new bus service between the two areas and Swift Green Line gets that done.

More big plans are ahead with Swift as in 2023 Swift Orange Line will connect with Link Light Rail at Lynnwood Transit Center, covering those key east/west corridors. We know Snohomish County is a great place to live, work and play. We are glad that Swift is helping keep it that way. Happy seventh anniversary to Swift.

Some Swift riders joined in on the #mannequinchallenge earlier this month! Watch below:



***Sean Christensen is a Public Information Specialist for Community Transit. He joined the company in October 2016. Sean comes from a background in media, athletics, communications, and production.***

Community Transit Ballot Measure -- What Does It Mean?

On July 16, the Community Transit Board of Directors voted to place a measure on the Nov. 3 general election ballot seeking an additional 0.3 percent sales tax for increased transit services.

The board resolution is not the final step. Technically, any candidate or jurisdiction in Snohomish County has until Aug. 4 to get on the November ballot. After that time, the County Auditor will release the official ballot. That should be just a formality for our measure.

A view of Mt. Rainier taken from the top deck of one of our
Double Talls serving Rte 402, traveling southbound on I-5.  

What does this mean? Who gets to vote?
The state has set sales tax as Community Transit’s only local means of funding, other than fares. Currently, Community Transit’s sales tax level is 0.9 percent, which is 9 cents on a $10 purchase. The new measure would add 3 cents to that same $10 purchase.

Community Transit’s sales tax is only collected in our service district, or public transportation benefit area (PTBA). Every city in Snohomish County, except Everett in in our PTBA (see map), as are many areas of the unincorporated county

Only people who live in the PTBA are eligible to vote on this measure, but anyone who shops in the PTBA pays taxes toward Community Transit. So, all those Skagit or King County residents who shop at the Seattle Premium Outlet Mall or Alderwood Mall help to support Community Transit.

That’s why we say “Buy Local for Transit!”

Why is new funding needed?
Remember when we cut service in 2010? People asked why we were the only local agency cutting service at that time. The reality is we made the tough, but fiscally responsible decision to balance our budget when revenues fell dramatically below our expenses.

The result is that we emerged from the recession early and began adding service when other transit agencies and local cities are still considering cuts.

Current service levels do not meet the demand for transit now. Ask any commuter who has to stand for 80 minutes to Seattle, or has a bus pass them by because it is already full. Or talk to the person who misses a connection and has to wait nearly an hour for the next bus.

New funding is needed so Community Transit can meet current and future transit demand in Snohomish County.

In the past two years, job growth has picked up and more people have moved to our county, and the region. The Mill Creek-Bothell area is one of the fastest growing areas in the country right now. And, forecasts for future growth are staggering: 240,000 more people and 130,000 more jobs are expected in Snohomish County by 2040, according to the Puget Sound Regional Council.

If new funding is approved, Community Transit will provide:

• More local bus trips throughout the day, as well as expanded service hours every day of the week.
• A second Swift bus rapid transit line between the state’s largest manufacturing job center at Boeing/Paine Field and Canyon Park/Bothell, Snohomish County’s high-tech job center.
• More commuter bus trips to downtown Seattle and the University of Washington.
• Increased east-west connections within the county.
• More bus service to job, housing and educational centers throughout the county, including communities such as Arlington, Monroe and Stanwood.
• New routes, such as Marysville-to-McCollum Park via Lake Stevens, Snohomish and Silver Firs via Highway 9.
• Reconfigured local bus service to connect with Sound Transit Link light rail when it reaches Mountlake Terrace, Lynnwood and, eventually, Everett.
• More vanpools and expanded DART paratransit service.

The additional sales tax would generate about $25 million a year for more transit service. In addition, Community Transit could bring in up to $50 million in federal and state funding to complete the second Swift line, and possibly more grant funding for a third Swift line to link up with light rail by 2023.

A new web page is being set up to answer questions about the ballot measure. Go ahead and start asking questions here, now.

Doing What We Can to Help the Darrington Community

When the deadly landslide struck on March 22, it wiped out a section of Highway 530 between Oso and Darrington. That was the corridor our Route 230 used to provide "lifeline" bus service to residents of Darrington, taking them into Arlington and back home each weekday.

Flag flies at half-staff outside the Darrington Post Office.

With Route 230 truncated at the town of Oso, we considered how we might be able to serve residents east of the slide. Our CEO challenged us to "find a way" to get bus service to those who previously used Route 230 and those who might now need affordable transportation into and out of the area.

Thus, Route 231 was born. It was the quickest route created in Community Transit history -- three days from idea to implementation. On Friday, March 28, the first "Route 231 - Special" bus rolled into Darrington just before 7 a.m.

This bus takes an 80-mile "re-route" north on I-5, east on Highway 20 at Burlington, and south on Highway 530 at Rockport. Early morning and early evening trips travel directly between Everett and Darrington to help people get to work, or elsewhere in Snohomish County. Two morning and mid-day trips loop between Whitehorse (west of Darrington) and Burlington, providing a link to shopping, medical and other amenities in Skagit County.

Community Transit has also been called upon by Snohomish County Department of Emergency Management to provide large vans to help transport rescue workers to the landslide scene, and families of victims to the shelter areas to visit loved ones. Each day for the past week, 2-to-4 of our vans and drivers have provided this emergency transportation assistance.

We have also let local residents know that vanpools are an attractive option for people needing to get to work in Snohomish County without making a long and costly trip by themselves. At least three vanpools have been created to get people from Darrington to worksites in the Arlington area each day.

At a time of unprecedented tragedy in our community, we are doing what we can to help.

Seattle Ride Free Area Going Away

King County Metro Transit has decided to eliminate the downtown ride free area on Sept. 29. The decision was really made by the King County Council as a concession to approve the two-year $20 car tab fee.

Either way, there are a few impacts for Community Transit riders.

Commuters who board Community Transit buses in downtown Seattle will pay on entry, which is how they pay everywhere else. This also means that riders must board at the front doors.

Having an ORCA card will make boarding faster; so far the vast majority of Community Transit's commuter riders have ORCA cards.

Lynnwood-bound riders who board north county Routes 421, 422 or 425 will need to let the driver know they are only going to Lynnwood before paying fare. This allows the driver to change the farebox from the default north county fare. Currently, this is done at the Lynnwood Transit Center as people deboard.

The upside to this change is that when commuters get to their destination they can just hop off the bus from any door! Also, there shouldn't be a lot of "free riders" taking their seats in downtown Seattle. Community Transit does not have a local fare in King County, so anyone boarding a bus downtown will have to pay a commuter fare.

The downside could be confusion the first few days after the change. There may also be longer waits for buses downtown as people take longer to board.

For information on how people can get around downtown, visit Metro's website.

Oct. 1 Service Changes

As happens twice a year, Community Transit's schedules will change on Monday, Oct. 1.

Planners have continued tweaking schedules after the massive February service network restructuring. They have looked to close layover gaps (when buses are stopped between trips) and add running time to some routes that have had trouble keeping on schedule. Because of this, many routes will see trip times changed a couple minutes earlier or later. Check the online schedule or Bus Plus books.

There also are a couple of routing changes being made that reflect either customer preference or things that really didn't work out. A few changes are being made this fall, while others have been proposed for Feb. 2013.

Routes 105 and 115 will no longer drive into the McCollum Park Park & Ride. Low ridership for these routes at that location, coupled with the time it takes to pull into and out of that lot make this a good change to improve on-time performance. Those riders wishing to travel along Bothell-Everett Highway can still catch Route 106, or they can simply catch Routes 105 or 115 along 128th Street.

Route 240 took extra time to travel north past the Stillaguamish Senior Center to serve three low-ridership stops. Now the route will end at the senior center. Those northern stops will continue to be served by Route 220, and are within short walking distance for people who don't want to wait for a connecting bus. Again, this change will save time to help keep Route 240 on schedule.

Route 280 was rerouted in Lake Stevens when a traffic roundabout project was under construction. After it was completed, it turned out that buses couldn't make the turns. So, the reroute up Hwy 9 to Lundeen Parkway is becoming permanent.

The other change this fall, elimination of the downtown Seattle Ride Free Area, is subject of another blog post.

Where Do People Bike and Bus?

All Community Transit buses are equipped with two-bike bicycle racks. We tried out a version of a three-bike rack a few years ago but had issues with the safety of people loading too close to passing traffic. When revenues improve, high capacity bike racks may be one of the issues we look at again.

Bike use on buses has grown over the years, partly thanks to promotions such as Bike to Work Day and Month. Swift bus rapid transit’s three-bike interior racks were designed by our own mechanics. Those easy-to-use racks are very popular, with about 6 percent of all Swift riders bringing along a bike, according to recent data. Considering Swift has about 100,000 boardings a month, that’s a lot of bikes!

About three years ago, around the time Swift started up, Community Transit changed its policy to allow riders to bring bikes on board all buses if the racks were full, if it was safe to do so (meaning the bus was not so full a bike in the aisle would not potentially harm anyone) and if the rider maintained control of the bike at all times. The driver has final say to allow bikes on board.

April 2012 statistics show that bike use on buses is robust across our entire service area.
Routes 201 and 202 between Smokey Point and Lynnwood had about 900 bikes each that month. Although the percentage of overall passengers using bikes looks small, take into account that we have capacity for 40+ passengers on each bus, but only 2+ bikes. Perhaps a better indicator is that there is a bike on almost every trip, on average.

Routes 115 and 116 also have robust bike ridership, about 500 bikes each. Both those routes serve Edmonds Community College.

While Route 424 does well among commuter routes with 30 bikes on 84 trips, that makes some sense since it serves UW. However, Route 422 has the highest ratio of bikes-to-trips with an average of one bike on every trip. That route is also the longest in our system, traveling between Stanwood and downtown Seattle.

A number of north county routes have high bike-to-passenger ratios: Routes 201, 202, 240, 270, 275 and 280. Could be that bus riders in those more rural areas have further to travel to get to or from their bus stops and a bike helps them get there.

Remember, Friday, May 18, is National Bike to Work Day. We hope to see you out there!

Service Change - Bus Stop Locations

The service change that took place yesterday was in the works for nearly a year. That's the time it took to get guidance from our Board (once we knew how much money we needed to save), develop three alternative scenarios, present them to the public and gather feedback, go through the Board decision process, then fully schedule the final service plan, train drivers, produce signage and information materials and start the new service.

It is near the tail end of that process, after we have fully scheduled the service plan, that we reach out to cities and the county to talk about where we want to locate new bus stops. Each jurisdiction has a separate bureaucracy for dealing with such requests, with their own criteria and timelines.

What we submit are requests based on what we feel is the best place for riders to catch a particular bus. This year, our route shuffling was designed to eliminate loops and deviations - in other words, make the routes as direct as possible to save time and money. Most requests are granted, but not always; sometimes we are given alternatives to consider, and sometimes flatly denied.

Sometimes the process goes beyond the time frame in which we need to produce Bus Plus, maps and other public information.

Just last week, we were granted permission to put two new temporary stops on Marine Drive outside the Warm Beach Senior Community near Stanwood. The timing on that decision was close! We are still awaiting decisions from the City of Lynnwood on stop requests for Routes 112 and 196 near the Lynnwood Transit Center. Obviously, the new service has already started, so the omission of those stops is glaring. We are forwarding comments from our customers to the city, but it is their decision to make. The service still works without those stops, but it may not be as convenient for some customers.

We can add stops at any time during the year, not just at a service change. With the vast number of changes that took place this week, there are bound to be some tweaks here or there. Most tweaking will happen when we publish new schedules on Oct. 1, but if stop requests are granted before then, we could make some changes sooner.

Service Changes on Monday, Feb. 20

Next Monday, Community Transit bus service will change significantly.

For local riders in Snohomish County, there are major changes to the route network, as well as schedules. Several routes have been eliminated and others serve different destinations. Peak hour schedules (5:30-8:30 a.m. and 3:30-6 p.m.) will be largely the same, but off-peak schedules will have fewer trips, especially away from the urban areas. On Saturdays, buses will run less frequently than they have throughout the county.

Also, the latest any buses will operate is between 10-11 p.m.

For commute riders to downtown Seattle, several routes have been eliminated but most other routes remain the same, with fewer trips. Expect more riders on the remaining buses. Based on current ridership numbers, there should be seats for every rider if people store their belongings on their laps or beneath seats. Some trips may experience standing loads, especially in the afternoon when more people try to take the same bus back to Snohomish County.

Routes to UW are largely unchanged, except for some trip times.

If you have not planned your trip for next week (and maybe considered a Plan B), pick up a copy of the Bus Plus schedule book on buses or use the online Trip Planner. All new route schedules are available online, along with stop lists to tell you where the bus stops along each route.

While Monday is Presidents Day, there will not be a holiday schedule. All buses will run according to the new regular schedule. The Customer Information line (425 353-7433) will be open that day from 6:30 a.m. to 8 p.m. Community Transit employees will be at various locations to help people with their trips on Feb. 20 and 21.

Community Transit is reducing service because of low revenues due to the economy. The agency is pursuing new funding options during the State Legislative session.

Reality Check - Changes Coming!

Community Transit staff have been out at park & rides and on board buses reminding riders that a major service change will take place on Feb. 20. Many people are aware of this, and many have gone online or read the Guide to Service Change to see how their travel will be impacted. But there are still quite a few people out there who think these changes are negotiable and may not realize they are going to happen, soon!

To date, we have spoken to more than 1,700 riders about the upcoming service change. We get that number by adding the number of conversations we've had to the number of people on buses that we hop on and make an announcement. In some cases, we may have a five- or 10-minute conversation with someone waiting for their bus; in others there is a 25-second announcement that the changes are coming Feb. 20 and all the details are in the Guide to Service Change and on our website.

Given that we have about 40,000 boardings a day on our buses, that comes down to just south of 20,000 actual daily riders. We hope to speak to maybe 3-4,000 in person before the service change, and those people may talk to others. Through this blog, our electronic alerts (13,000+ subscribers), our website and our Facebook page, we hope the word is getting out to more. And, of course, everyone who rides the bus has a chance to see the materials on board.

But again, not everyone pays attention or realizes the urgency. Even on these pages we see commentors suggesting alternatives to the changes. It's always great to get feedback, but the public comment period for these changes took place last summer; these changes are final.

Maybe that fact will sink in when the printed Bus Plus schedule books arrive on buses later this week.

The changes are not perfect. Service cuts never make people happy. But nearly everyone should be able to still use our service with some adjustments. And we'll be making adjustments later this year. If a connection just is not working out, or trip times need to change, we can do that. For now, we are trying to make people aware that changes are coming, soon.

We'll be out by the Albertson's in Mukilteo, at the Ash Way Park & Ride and the Lynnwood Transit Center this week, and at Mariner Park & Ride, Boeing and Everett Station next week. What question will you be asking?

Where's My Bus?

Icy, Snowy Conditions Make It Difficult to Keep to Schedule

Day Three of the 2012 snow storm is nearly complete, and buses are still on the road. Demand has been down this week, but many, many people are relying on Community Transit buses to get to work or wherever they need to go.

Today, our local buses deviated from our regular schedule because many roads were in bad condition due to accumulated snow and ice, and because predictions for today were worse than what actually materialized.

A combination of factors led to this schedule: we can't use articulated buses on icy roads (unless we chain them but those chains then break or severely slow down the buses on clear roads); like any business, we don't get everyone to show up on bad weather days; and our buses are interlined so that one bus may serve, say Route 120 for a trip, then it turns into Route 118. With fewer buses running and trips taking longer, the trips we can actually provide is like a patchwork among our routes.

This is hard to message to riders. What we said this morning is that we'd serve the first and last trips on each route, and there would likely be some buses in between. Not too helpful. We encouraged people to call customer information to learn if a bus was running on their route.

The good news is that buses were running all day on all routes, just not on regular schedule. That also may not be very helpful if you're trying to figure out when to travel, but we were able to provide a lot of service today. We also got more than 1,800 phone calls as riders asked where their bus was. Again, we couldn't tell them where it was but at least could say there was one out there, on the way.

On Seattle commuter routes, the Double Talls have proven their value. Not only can they fit more people than a regular bus, but they operate just fine in these conditions. By replacing old articulated buses with these double deckers, we have greatly increased the capacity we have for commuter service on snow days.

We have, and will continue to send alerts on any reroutes or major changes to service. Those are also posted on our website as soon as we get the information. Like our drivers and maintenance crews, our customer service and communications staff are working long days to provide you service.

Weather Can Be Unpredictable

Last night, after a day of reroutes and bus delays from the snow that had fallen in parts of Snohomish County, we expected major revisions to today's (Tuesday's) bus service. Forecasters were calling for lots of snow overnight and into this morning.

On our website we put up an alert (as we do every night before bad weather) saying that service would be very limited, commuter buses would be first and last trip only, etc., etc. This morning, that all changed.

Buses were on regular routes and regular schedules today. But many people relied on last night's alert, and we were slow to change that. Our mistake. On top of all that, there was a glitch with our electronic alert vendor so the revised alert we sent out at 5 a.m. took up to an hour to reach some customers.

My point is, forecasts change. We are committed to keeping our website updated with the latest information so you can check just before you leave your house and know whether your bus is running, your route is diverted or you should expect delays. And, if you sign up for electronic alerts by route or park & ride, you should get that information sent to your email address or a text to your phone.

Despite having fewer communications staff available (one gone, one soon leaving due to the layoffs), we are dropping everything else on snow days to provide the most up-to-date information. Please keep riding!

New Schedules Online

The new bus schedules effective Feb. 20 are now online at the Community Transit website.

This is the piece of information many riders have been waiting for since the Board of Directions made a service change decision last September. With the schedules, riders will be able to see what times their bus will run, and how their transit connections might work once service has changed on Feb. 20.

Meanwhile, integrating the new schedule information with our online Trip Planner is a more complicated project, so you cannot yet plan a trip for Feb. 20 using that tool. That update will be complete in early February. That trip planning tool is the same one our customer information staff use, so until early February they will not be able to plan complex trips for after the service change.

In early February, Bus Plus schedule books will also be available on buses. Those books contain the print version of the schedules that you can now get online.

Last week, more detailed service change route information was made available online and on buses, and now schedules are available. Later this week, staff will begin an outreach effort to make sure riders are aware of the upcoming changes and answer questions. Community Transit staff will be at the Canyon Park Park & Ride this Thursday during the afternoon commute hours, then they will be at Edmonds Community College on Jan. 18 and Everett Station the morning of Jan. 19, weather permitting.

Riders with web access can get information easily through the Community Transit website. Discussions about the service change are going on here on the blog and on our Facebook page. Specific questions can always be sent to riders @ commtrans.org or asked via phone at (425) 353-7433 (RIDE).

February 2012 Route Information is Online

We are now several days into the new year and more details are available about the upcoming Feb. 20 service change. This is one of the largest service changes in our agency’s history—every route will be affected, although the commuter service to the University District will see only minor schedule changes.

In all, nine routes are being eliminated, 20 routes have changes to their routing and 29 routes will have fewer trips scheduled. There also will be two new routes, one in south county along 196th between Edmonds and Alderwood, and one in north county taking over the eastern portion of Route 240 between Smokey Point and Arlington.

The information now online is the same information that is in the Guide to Service Change that is going on buses this week. That booklet provides comprehensive information about the routing changes, trip reductions or frequency reductions, and tips for connections for each route. There are also maps for each route that has routing changes, and area maps to show how the service will connect in various geographic areas.

What the Guide to Service Change does not have are the specific schedules or bus stop lists for each route. Those will be available online soon, and the Bus Plus schedule books will be on buses at the beginning of February.

Here is an example of what information is in the Guide and online now:

Route 113: Mukilteo–Ash Way Park & Ride
Routing Changes - Map (shown above):
• Revised route ends at Ash Way Park & Ride instead of Lynnwood Transit Center.
• No service south of 164th Street.
Weekday Schedule: Daytime frequency reduced from every 20 minutes to every 30 minutes.
Saturday Service: Frequency reduced from every 30 minutes to every hour.
Connecting Routes: Swift, Routes 101, 112, 115, 116, 119, 201, 202, 413, 415, 417, 810, 860, 880, 885, 511, 532, Everett Transit, Sounder, Washington State Ferries.
Route 113 Rider Tips:
• Routes 112 and 113 will connect at Ash Way Park & Ride instead of Lynnwood.
• For service to Alderwood mall or Lynnwood Transit Center, passengers can transfer at 164th Street & 35th Ave. or Ash Way Park & Ride to Routes 115, 116, 201 or 202, all of which have frequent service.

The map shows the new routing, along with what section has been deleted. The rider tips explain that riders wanting to get to Alderwood, Lynnwood Transit Center or the Lynnwood Civic Center can transfer to specific buses to get there.

What riders will discover as they begin to use the newly designed service is that Route 113 now connects to the Ash Way Park & Ride, which has connections all over the county and to Seattle so there are new opportunities. It will take some getting used to, but our planners, faced with the financial reality of cutting 20 percent of our service, redesigned many routes to shorten trips, connect to other service and open up new opportunities.

Because some riders will need to transfer when they didn’t need to before, it is even more important for people to get an ORCA card if they don’t have one. With ORCA, your fare is transferred to any other trip you take in the next two hours.

In the coming days, and for the next two months, we’ll have more information here and on the website about the Feb. 20 service change.

Prepare for Winter Weather

by Tom Pearce, Public Information Specialist

Perhaps you’ve heard that “a butterfly flaps its wings in China, and it rains in Brazil.” That’s how it is for Community Transit when it comes to snow.

We cover 1,300 square miles of Snohomish County. That can mean some long trips, like Route 201 between Smokey Point and Lynnwood. Snow throws a wrench in the works. We’ve seen days with six inches of snow north of Marysville and none in south county. So the bus starting at Smokey Point needs chains and is delayed. As it moves out of the snow zone, the chains need to come off. More delays. And in the end, people in Lynnwood are wondering, “Why is our bus late?”

That’s why we post Rider Alerts on our website when snow is expected. The first alert may be a general warning. Once the flakes fly, we’re on it, day and night. If snow falls overnight, we post our first alert by 5 a.m. and continue throughout the day into the evening. Every time something changes in local service, we post an alert. For commuters, there’s the 5 a.m. alert followed by a report by 2 p.m. outlining the evening commute. By 8 p.m. we have a forecast for the following morning’s commute, when we’re back at it with a more detailed 5 a.m. report.

We also offer an electronic alert system that sends notices by email or text. We'll send the same general alert out to all subscribers as we post on the website, but if your route's routing or schedule changes during the day we'll let you know.

The addition of 23 double decker buses to our commuter fleet should improve service in the snow. These Double Talls replaced our oldest 60-foot articulated buses. The 42-foot Double Talls can operate like any standard bus in slippery conditions. Artics can jack-knife easily when it’s icy, so the few times a year we get snow, we often pull them from service. That’s also why on snowy days you may see regular 30-or 40-foot buses running on Swift.

If it does snow, check our website for major delays before you head out. Dress warmly, because buses likely will be delayed if snow is sticking to the roads. And remember, just because it’s not sticking in your neighborhood, it may be elsewhere. Check to see if we’re on a reroute, or try to get to main roads, where service can operate more easily. If your stop is on a hill, wait at the top or bottom of the hill and flag down the driver; buses can be hard to stop or start mid-hill when it’s icy.

We’re ready for winter weather at Community Transit. If it snows, we want you to feel comfortable that you can rely on the bus to get you where you need to go.

Dick's opens restaurant along Swift line

“Dick’s is the place where the cool hang out,” according to Sir Mix a Lot. With the opening of the new Edmonds location today (scheduled for 3 p.m.), Mix and his posse can now take Swift bus rapid transit to get a deluxe with fries.

The new Dick’s is less than a city block from the Swift stations at 216^th Street on Highway 99, in the Top Foods parking lot. Several other buses converge on this location, Routes 101, 110, 112, 405, 406 and 871. Transit presents a great option for getting your burger, but don’t eat on the bus!

The anticipated opening of the first Snohomish County Dick’s location helps Community Transit’s bottom line. The agency receives 0.9 percent of every sales tax dollar spent in the service district, so your $10 Dick’s purchase sends 9 cents to support transit service! If you really want to help, eat more!

What are some of your favorite eateries or entertainment destinations that you get to on Community Transit?

Viaduct Closure Could Delay Later Commuter Buses

By Tom Pearce, Public Information Specialist

While Community Transit does not operate bus service on the Alaskan Way viaduct, there are 110,000 reasons a nine-day closure of that structure starting Oct. 21 could impact the agency’s service. Each day the week of Oct. 24-28, there could be 110,000 cars forced onto city streets instead of their regular trip along the viaduct.

The City of Seattle expects delays of about five minutes to cross downtown on city streets from all that extra traffic. In Community Transit’s case, those five minutes will add up, literally. Many Community Transit commuter buses make their first trip through the city, then return for a second, third and even fourth trip. That’s a five-minute delay each trip. And that doesn’t account for other potential delays – heavy traffic, accidents, traffic signals. We expect delays of 20 minutes or more on some of our later trips due to the closure.

So what’s a commuter to do? Here are a few suggestions:
• Try to take an earlier trip, before those delays have a chance to pile up.
• Look at other Community Transit routes. Several routes go to more than one transit center, offering several alternatives to a destination.
• If you travel with an ORCA card, you can ride a bus to one transit center, then transfer to a local bus to get to where you parked without paying extra.
• Talk to your boss about flexing your schedule or even working from home.
• Consider taking Sounder. Trains should not be impacted by the viaduct closure, and buses connect Sounder with several transit centers.

The viaduct closure will begin at 7:30 p.m. Friday, Oct. 21. It will allow crews to demolish the southern mile of the viaduct and attach the remaining portion to the new Highway 99. The Washington State Department of Transportation expects to work to be completed by 5 a.m. Monday, Oct. 31.

Of course, all the media hype about our own Northwest "Carmageddon" could influence enough people not to drive their cars downtown that week, and things won't be so bad. That's reason enough to watch the morning traffic report and check our online Rider Alerts to see how things are going during the closure. With some advance planning and flexibility, we’ll all get through this.

Same Alternatives, New Mix for 2012 Changes

Just as the Hybrid Alternative (see previous post) is a mixture of existing proposals to reduce service, our revised "2012 System Changes" web page provides new ways to view existing information. Both the Hybrid and the web page have some differences compared to the originals which we hope are improvements.

New information now posted on the system change pages includes:

Potential Board Action on 2012 System Change

One of the action items on the Aug. 4 Community Transit Board of Directors meeting agenda is the February 2012 System Change - the proposed service cuts for next year.

Although this is a scheduled action item, depending on the board discussion there may or may not be a vote.

Over the past two weeks, since a July 21 board workshop on the service alternatives and public comment, a new hybrid alternative has emerged. Details are available on the website, but in a nutshell the hybrid alternative combines the commuter network of Alternative I with the local route network of Alternative III, with some modifications.

Board Continues Consideration of Service Cut Alternatives

The Community Transit Board of Directors met July 21 to discuss the 2012 system change alternatives and go over public comment that was received since June 3.

The board is expected to make a decision on a final plan no later than September 1. Once a decision is made there will be a great deal of work required to implement the changes. New maps and schedules will need to be developed, necessary staffing levels must be determined and a major public education effort will take place before the service change occurs in February 2012.

The July 21 workshop featured several presentations and a lively discussion that did not arrive at any consensus as to what the final service plan will be.

Public Hearing Starts at 5 p.m.

The public hearing before Community Transit's Board of Directors on the three service alternatives for the 2012 system change takes place tomorrow, Thursday July 7 at 5 p.m. The meeting will continue until the last person present has had the opportunity to comment.

That last little phrase has been promoted heavily the past couple weeks on our website and through rider alerts because the 2012 System Change Alternatives brochure that outlined the service options originally said the hearing would run from 5-8:30 p.m. That was the time the room at Mukilteo's Rosehill Community Center was booked, but it has always been the intention of the board to allow everyone present a chance to comment, whether that meant ending earlier or later than 8:30 p.m.

The reason the board meeting is taking place at Rosehill is that last year there were about 100 people who showed up for the hearing on the June 2010 service cuts. Community Transit's board room, where such meetings usually take place, only seats around 40 people. Last year the hearing was held at Boeing's Future of Flight Museum, a location that wasn't easily accessible by bus and was still a little cramped.

Rosehill is just off several bus routes (Routes 113, 190, 417 and 880 as well as Everett Transit Route 18) and is even larger. There is no way of predicting how many people will show up to testify, but this year we have received more than 1,560 online comments compared to the 600 or so total comments received last year.

At the hearing, each person signed up to comment will get three minutes to do so. Board Chair Dave Gossett will run the meeting and will call people by number. Everyone who signs up to comment will get a number and is expected to line up just prior to their turn to speak. There should be three people lined up at the microphone at all times. A roving mic will be available for those who cannot get in line.

Since the board members will focus on hearing the comments, staff will be available outside the hearing room to answer questions, as they did at the five open houses held in June. Even if you have not had a chance to form your opinion about the service alternatives, you can show up, learn all about them, ask some questions then testify before the board.

The formal public comment period runs through Monday, July 11.