Whether their child is sick, their favorite team lost last night or they are in the midst of a personal crisis, they are expected to smile and be professional to all customers they encounter every day.
It's pretty amazing what they do. Like other customer service jobs where you hear all about the bad stuff but hardly ever the good, it can really make your day to hear a heartfelt "Thank you!"
Let's all say thank you to our drivers on Monday, March 18. It's a small gesture that can mean so much. And if your driver does a good job on Tuesday, say thanks then as well. Why not?
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