tag:blogger.com,1999:blog-5108693913523162730.post7709947570521569536..comments2024-02-26T23:15:22.127-08:00Comments on Community Transit: Bikes and Buses, Part 1: Bike RacksCommunity Transithttp://www.blogger.com/profile/03542434087014658860noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-5108693913523162730.post-78211259690377065692010-08-10T11:44:51.211-07:002010-08-10T11:44:51.211-07:00The policy applies on both Community Transit local...The policy applies on both Community Transit local and commuter routes. It is part of the coach operators' written "standard operating procedures" and has also been noted in the driver newsletter. The poicy does NOT apply on Sound Transit buses, even though they are operated by Community Transit. <br />If you feel a coach operator has not complied with this or any other Community Transit policy or customer service expectation, please call us and provide information such as bus #, route, time and date. <br />You can also call to thank an operator, which I am about to do for the driver who regularly has four bikes on his morning trip without raising an eyebrow.Kristin Kinnamonhttps://www.blogger.com/profile/03008132097426943117noreply@blogger.comtag:blogger.com,1999:blog-5108693913523162730.post-34212226043350357412010-08-09T20:43:49.256-07:002010-08-09T20:43:49.256-07:00It would be great if Community Transit could share...It would be great if Community Transit could share this policy with the commuter service coach operators. This policy is inconsistent. On a bus with 10 passengers, is the "policy" that a bike should be allowed on the bus? I was bumped and not allowed on the bus by a coach operator with a lousy attitude. The bus was obviously not full, but the driver said he doesn't let bikes on his bus. I let him know that I needed to catch this trip to arrive at work on time and I would appreciate it if he let me on the bus. He said the policy left it up to the operator, and his decision was final. This is pretty vague. Please clear this up in WRITING with your coach operators so I'm not driving my single occupancy vehicle to Seattle because someone is bummed about layoffs. Please!Anonymousnoreply@blogger.com